Technical Snafu
Thursday, December 23, 2004
By Greta Van Susteren

Dear Viewers,

As luck would have it ...we had a technical problem last night and I hope you did not notice it. It also occurred in the worst possible segment for it to happen (of course!!) Here is what happened: for those of you who watched, you will recall that John Ellsworth was on our show. His son Justin was killed in action on November 13 in Iraq. John was on the show to talk about the dispute he is having with Yahoo - he wants his son's email and Yahoo thus far says no (see below for some e mails on the topic...and yes, randomly grabbed from the show account.) No sooner had I started the interview, that I lost all audio from John. I could not hear what he was saying about the dispute with Yahoo. Fortunately, he had much too say which gave the technical people lots of time to figure out the problem and fix it and fortunately I had done much research for the segment so I knew approximately what he would say. I was terrified we would not get the problem fixed - but terrified only because this is the last person in the world I would want to have a problem with - his son had just been killed!!! Why couldn't it happen during one of our reporters hits? Our reporters are used to things like this.....As for John Ellsworth, I just don't know what to say to someone who has just lost a family member. I feel so bad for them and words are so inadequate.

Last modified date and time: 01/17/2005 8:43